Complaints the CBA may investigate:
The CBA may investigate complaints against advocates made by or on behalf of clients alleging:
1. Excessive fees
Where the CBA receives a complaint from a client of an advocate that an advocate has issued a bill of costs which they believe is excessive, the CBA can appoint the case to the appropriate body and they will vote the fees and the decision of the committee will be final and no court or other body can dispute the outcome of the Extra Judicial Reward Committee.
Also an advocate can request the committee to access his/her fees, on a case and the client is obliged to obey the decision.
The CBA cannot deal with complaints that fall within the code of conduct. The appropriate body to deal with this category is the Disciplinary Board.
If a client or an advocate has a complaint about an advocate and his/her services then he can apply to the Disciplinary Body to investigate his/her complaint.
How do you file a complaint?
If you want to file a complaint then you should write a letter to the Disciplinary Board and send to their offices:
For every complaint filed, you pay 40 CYP fees to the Disciplinary Board.