The CBA cannot deal with complaints that fall within the code of conduct. The appropriate body to deal with this category is the Disciplinary Board.
If a client or an advocate has a complaint about an advocate and his/her services then he can apply to the Disciplinary Body to investigate his/her complaint.
How do you file a complaint?
If you want to file a complaint then you should write a letter to the Disciplinary Board and send to their offices: